What is store credit in SAP IS-IRM - SAP Intelligent Returns Management?

SAP Term: store credit

• Component: IS-IRM

• Component Name: SAP Intelligent Returns Management

• Description: Money equivalent that the retailer may provide to a consumer as a refund. It can be used only for purchases from this particular retailer.

Smart SAP Assistant

• Key Concepts: 
  Store credit is a feature of SAP Intelligent Returns Management (IS-IRM) that allows customers to receive a credit for returned items. This credit can be used to purchase other items from the same store. The store credit is issued in the form of a voucher or coupon code, which can be used at checkout. 
  
  How to use it: 
  To use store credit, customers must first return an item to the store. Once the item has been returned, the customer will receive a voucher or coupon code for the amount of the return. This code can then be used at checkout when purchasing other items from the same store. 
  
  Tips & Tricks: 
  It is important to note that store credit is only valid for purchases from the same store where the item was returned. Additionally, some stores may have restrictions on how much store credit can be used in a single transaction. 
  
  Related Information: 
  Store credit is just one of many features available in SAP Intelligent Returns Management (IS-IRM). Other features include automated returns processing, customer notifications, and analytics. IS-IRM also integrates with other SAP solutions such as SAP ERP and SAP S/4HANA.