What is 'return reasons' in SAP IS-IRM - SAP Intelligent Returns Management?

return reasons - Overview

• Component: IS-IRM

• Component Name: SAP Intelligent Returns Management

• Description: A KPI indicating the number or the percentage of each return reason.

return reasons - Details

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  Key Concepts: 
  Return Reasons are codes used to identify the reason for a customer return in SAP Intelligent Returns Management (IS-IRM). Return Reasons are used to categorize returns and provide insight into why customers are returning products. 
  
  How to use it: 
  Return Reasons can be used to track customer returns and analyze trends in customer behavior. Return Reasons can be assigned to each return and used to generate reports that provide insight into customer returns. 
  
  Tips & Tricks: 
  When creating Return Reasons, it is important to create codes that are easy to remember and understand. This will make it easier for customers to select the correct Return Reason when returning a product. 
  
  Related Information: 
  SAP Intelligent Returns Management (IS-IRM) is a tool that helps companies manage customer returns. It provides features such as automated return processing, return tracking, and analytics. IS-IRM also provides tools for creating Return Reasons and analyzing customer returns.