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Component: IS-IRM
Component Name: SAP Intelligent Returns Management
Description: A sales order placed by a consumer from the seller's Web site.
Key Concepts: SAP Intelligent Returns Management (IS-IRM) is a software solution that enables companies to manage their returns process more efficiently. An online order is an order placed through an online platform, such as a website or mobile app. It is a type of order that can be managed using IS-IRM. How to use it: IS-IRM allows companies to manage their online orders in a streamlined way. It provides features such as automated order processing, tracking of orders, and customer notifications. It also allows companies to set up rules and processes for handling returns and refunds. Tips & Tricks: When setting up IS-IRM for online orders, it is important to ensure that the system is configured correctly. This includes setting up the correct rules and processes for handling returns and refunds, as well as ensuring that customer notifications are sent out in a timely manner. Related Information: IS-IRM is part of the SAP Customer Experience suite of solutions. It can be used in conjunction with other solutions such as SAP Commerce Cloud and SAP Customer Data Cloud to provide a comprehensive customer experience management solution.