What is mail return in SAP IS-IRM - SAP Intelligent Returns Management?

SAP Term: mail return

• Component: IS-IRM

• Component Name: SAP Intelligent Returns Management

• Description: A return option where a consumer uses a shipping carrier to bring back items they purchased. This includes dropping off the items at the carrier and having the carrier pick them up.

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• Key Concepts: 
  SAP Intelligent Returns Management (IS-IRM) is a component of SAP's Supply Chain Management (SCM) suite. It enables companies to manage the entire returns process, from customer returns to product returns. Mail return is a feature of IS-IRM that allows customers to return products via mail. This feature allows customers to return products without having to visit a store or contact customer service. 
  
  How to use it: 
  To use the mail return feature, customers must first register their product with SAP. Once registered, customers can then initiate a return request by providing their product information and the reason for the return. The customer will then receive a return label via email, which they can print and attach to the package they are returning. The customer can then drop off the package at any post office or shipping center. 
  
  Tips & Tricks: 
  When using the mail return feature, it is important to ensure that all product information is accurate and up-to-date. This will help ensure that the product is returned in a timely manner and that any refunds or replacements are processed quickly. Additionally, it is important to keep track of the tracking number associated with the package, as this will help in tracking its progress and ensuring its safe delivery. 
  
  Related Information: 
  For more information on SAP Intelligent Returns Management, please visit https://www.sap.com/products/supply-chain-management/intelligent-returns-management.html