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Component: IS-IRM
Component Name: SAP Intelligent Returns Management
Description: The act of inspecting an item and then classifying it on the basis of its condition.
Key Concepts: Item grading is a feature of SAP Intelligent Returns Management (IS-IRM) that allows users to assign a grade to each item returned. This grade is used to determine the condition of the item and whether it can be resold or recycled. The grades range from A (like new) to F (unusable). How to use it: To use item grading, users must first set up the grading scale in the system. This includes assigning a numerical value to each grade, as well as defining any additional criteria that should be taken into account when assigning a grade. Once the scale is set up, users can then assign grades to returned items. This can be done manually or automatically, depending on the system configuration. Tips & Tricks: When setting up the grading scale, it is important to consider how each grade will affect the item’s resale value. For example, an item with a grade of B may still be in good condition and could be resold, while an item with a grade of D may need to be recycled instead. Related Information: For more information on item grading in SAP Intelligent Returns Management, please refer to the official documentation here: https://help.sap.com/viewer/product/SAP_INTELLIGENT_RETURNS_MANAGEMENT/latest/en-US
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