What is evaluation-overdue items in SAP IS-IRM - SAP Intelligent Returns Management?

SAP Term: evaluation-overdue items

• Component: IS-IRM

• Component Name: SAP Intelligent Returns Management

• Description: A KPI indicating the number of returned items that are not graded and disposed of in time.

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• Key Concepts: 
  Evaluation-overdue items are a feature of SAP Intelligent Returns Management (IS-IRM). This feature allows customers to view and manage returns that have not been processed within the specified time frame. The evaluation-overdue items feature helps customers to identify and address any issues that may be causing delays in processing returns. 
  
  How to use it: 
  To use the evaluation-overdue items feature, customers must first log into their SAP Intelligent Returns Management account. Once logged in, customers can view the list of returns that are overdue for processing. Customers can then select the return they wish to view and manage. From there, customers can review the details of the return and take any necessary action to ensure that it is processed in a timely manner. 
  
  Tips & Tricks: 
  When using the evaluation-overdue items feature, it is important to review all of the details associated with each return. This will help customers identify any potential issues that may be causing delays in processing. Additionally, customers should ensure that all necessary information is provided when submitting a return so that it can be processed quickly and efficiently. 
  
  Related Information: 
  For more information on SAP Intelligent Returns Management and its features, please visit the official SAP website at https://www.sap.com/products/intelligent-returns-management.html. Additionally, customers can contact SAP Support for assistance with any questions or issues related to using this feature.