What is 'delivery completion rate' in SAP IS-IRM - SAP Intelligent Returns Management?

delivery completion rate - Overview

• Component: IS-IRM

• Component Name: SAP Intelligent Returns Management

• Description: A KPI indicating the percentage of the packages successfully returned to a warehouse of the seller by a shipping carrier.

delivery completion rate - Details

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  Key Concepts: 
  Delivery completion rate is a metric used to measure the efficiency of the returns process in SAP Intelligent Returns Management (IS-IRM). It is calculated by dividing the number of completed returns by the total number of returns. This metric helps to identify areas of improvement in the returns process and can be used to measure the effectiveness of any changes made.
  
  How to use it: 
  The delivery completion rate can be used to measure the efficiency of the returns process in SAP Intelligent Returns Management (IS-IRM). It is calculated by dividing the number of completed returns by the total number of returns. This metric can be used to identify areas of improvement in the returns process and to measure the effectiveness of any changes made.
  
  Tips & Tricks: 
  When using delivery completion rate as a metric, it is important to consider other factors that may affect the rate, such as customer satisfaction, customer service, and product quality. Additionally, it is important to track this metric over time in order to identify trends and make informed decisions about changes to the returns process.
  
  Related Information: 
  SAP Intelligent Returns Management (IS-IRM) is a comprehensive solution for managing returns processes. It provides features such as automated return processing, real-time tracking, and analytics capabilities. Additionally, IS-IRM offers integration with other SAP solutions such as SAP ERP and SAP S/4HANA.