What is refilling in SAP IS-CC - SAP Convergent Charging?

SAP Term: refilling

• Component: IS-CC

• Component Name: SAP Convergent Charging

• Description: Convergent Charging This process allows a customer to refill a prepaid account and uses two types of refill: Manual refill: The customer refills his/her account by purchasing a refill card or by transferring credit from his/her bank account, for example. Automatic refill: The process refills the prepaid account for the customer on a periodic basis or when the prepaid account balance is below a specific threshold. The steps of the process are the following: Receive a refill item only for a manual refill Execute the refill logic to compute the credit and update the prepaid balance and service counters Generate a refill record

Smart SAP Assistant

• Key Concepts: 
  Refilling is a feature of the IS-CC SAP Convergent Charging component that allows customers to purchase additional services or products without having to re-enter their payment information. This feature is especially useful for customers who have already purchased a service or product and want to add more without having to go through the entire checkout process again. 
  
  How to use it: 
  To use the refilling feature, customers must first have an account with IS-CC SAP Convergent Charging. Once they have an account, they can log in and select the “Refill” option from the menu. From there, they can select the service or product they want to purchase and enter their payment information. Once the payment is processed, the customer will be able to access the new service or product. 
  
  Tips & Tricks: 
  When using the refilling feature, it is important to make sure that all of the payment information is correct. If any of the information is incorrect, it could lead to delays in processing the payment and accessing the new service or product. Additionally, customers should make sure that they are purchasing the correct service or product as refunds are not available for refills. 
  
  Related Information: 
  For more information about IS-CC SAP Convergent Charging and its features, customers can visit the official website at https://www.sap.com/products/convergent-charging.html. Additionally, customers can contact customer service for assistance with any questions or issues related to refilling or other features of IS-CC SAP Convergent Charging.