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Component: IS-CC
Component Name: SAP Convergent Charging
Description: Convergent Charging A reduction in the amount paid by a customer and expressed as a percentage or a fixed amount. It is represented by a dependent charge having the discount role.
Key Concepts: Discounts in SAP Convergent Charging (IS-CC) are used to reduce the amount of a charge or fee. Discounts can be applied to a single charge or to multiple charges. Discounts can be applied to a customer's account, or they can be applied to a specific transaction. Discounts can be applied as a percentage of the total charge, or as a fixed amount. How to use it: In SAP Convergent Charging, discounts are configured in the Discount Management component. The discount configuration includes the discount type, the discount amount, and the conditions under which the discount will be applied. The discount type can be either a percentage or a fixed amount. The discount amount is the amount that will be deducted from the total charge. The conditions for applying the discount include the customer account, the transaction type, and any other criteria that must be met for the discount to be applied. Tips & Tricks: When configuring discounts in SAP Convergent Charging, it is important to consider how the discount will affect other charges and fees. For example, if a customer has multiple charges on their account, it may not make sense to apply a percentage-based discount to all of them. It may be more beneficial to apply a fixed-amount discount to one or more of the charges instead. Related Information: For more information about discounts in SAP Convergent Charging, please refer to the official SAP documentation at https://help.sap.com/viewer/product/IS-CC/7.0/en-US