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Component: IS-CC
Component Name: SAP Convergent Charging
Description: Convergent Charging The amount of the usage of a service calculated by an algorithm. A charge consists of a price plan and a charging plan. They are two types of charges: Master charge and dependent charge. Several master and dependent charges are necessary for building a commercial offer.
Key Concepts: Charge is a term used in the IS-CC SAP Convergent Charging component. It is a type of billing that allows customers to pay for services based on usage. Charges can be applied to different types of services, such as voice, data, and messaging. Charges can also be applied to different types of customers, such as prepaid and postpaid. How to use it: The IS-CC SAP Convergent Charging component allows users to create and manage charges for their services. This includes setting up the charge structure, defining the charge rates, and managing the billing process. The component also provides tools for analyzing customer usage and creating reports. Tips & Tricks: When setting up charges, it is important to consider the customer’s usage patterns and preferences. This will help ensure that the charges are fair and accurate. It is also important to keep track of changes in customer usage over time, as this can affect the charges that are applied. Related Information: The IS-CC SAP Convergent Charging component is part of the SAP Customer Relationship Management (CRM) suite. It is designed to help businesses manage their customer relationships and billing processes more efficiently. Other components in the CRM suite include Sales & Service, Marketing, and Analytics & Reporting.