What is audit in SAP IS-CC - SAP Convergent Charging?

SAP Term: audit

• Component: IS-CC

• Component Name: SAP Convergent Charging

• Description: Convergent Charging An administration object that enables to search for certain operations made by users or requested by external systems.

Smart SAP Assistant

• Key Concepts: 
  Audit is a feature of the IS-CC SAP Convergent Charging component that allows users to review and analyze the usage of their services. It provides detailed information about the usage of services, such as the number of calls made, the duration of each call, and the cost associated with each call. This information can be used to identify areas where costs can be reduced or services can be improved.
  
  How to use it: 
  To use the audit feature, users must first log into their IS-CC SAP Convergent Charging account. Once logged in, they can access the audit page by clicking on the “Audit” tab in the navigation bar. From there, they can select a specific service or view all services to review their usage.
  
  Tips & Tricks: 
  When reviewing audit data, it is important to look for patterns in usage. For example, if a user notices that they are making a lot of calls during peak hours, they may want to consider switching to an off-peak plan to save money. Additionally, users should look for any discrepancies in their usage data that could indicate fraudulent activity.
  
  Related Information: 
  The audit feature is just one of many features available in IS-CC SAP Convergent Charging. Other features include billing and payment management, customer service management, and analytics. Additionally, users can access tutorials and other resources on the IS-CC SAP Convergent Charging website for more information about how to use the component.