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Component: IS-A-DBM
Component Name: Dealer Business Management
Description: A DBM order of order type "Returns" for the purpose of returning a vehicle, and its accessories and options, subsequent to the sale of the vehicle. You may wish to use this order type to return a vehicle to the dealer if the vehicle has a defect, for example.
Key Concepts: A Vehicle Returns Order (VRO) is a document used in the IS-A-DBM Dealer Business Management component of SAP to record the return of a vehicle from a customer. It is used to track the return of a vehicle, its condition, and any associated costs. How to use it: To create a VRO, the user must first enter the customer information and vehicle details into the system. The user then enters the reason for the return and any associated costs. Once all of the information is entered, the VRO can be created and saved. Tips & Tricks: When creating a VRO, it is important to ensure that all of the necessary information is entered accurately and completely. This will help to ensure that the VRO is processed quickly and efficiently. Related Information: The IS-A-DBM Dealer Business Management component of SAP also includes other documents such as Vehicle Sales Orders (VSOs) and Vehicle Service Orders (VSOs). These documents are used to track sales and service activities related to vehicles.