What is customer and vehicle factsheet in SAP IS-A-DBM - Dealer Business Management?

SAP Term: customer and vehicle factsheet

• Component: IS-A-DBM

• Component Name: Dealer Business Management

• Description: A summary containing all relevant customer and basic vehicle information.

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• Key Concepts: 
  Customer and Vehicle Factsheet is a component of the IS-A-DBM Dealer Business Management (DBM) system. It provides a comprehensive overview of customer and vehicle information, including customer contact details, vehicle registration details, service history, and more. This information is used to help dealers manage their customer relationships and provide better service. 
  
  How to use it: 
  The Customer and Vehicle Factsheet can be accessed through the DBM system. Once logged in, users can search for customers or vehicles by entering the relevant information into the search bar. The results will display a list of customers or vehicles that match the criteria. Users can then select a customer or vehicle to view its factsheet. The factsheet will provide detailed information about the customer or vehicle, including contact details, registration details, service history, and more. 
  
  Tips & Tricks: 
  When searching for customers or vehicles in the DBM system, it is important to enter as much information as possible to ensure accurate results. For example, if searching for a customer by name, it is best to enter both the first and last name. Additionally, when viewing a factsheet, users should take note of any important information that may be relevant to their business operations. 
  
  Related Information: 
  The Customer and Vehicle Factsheet is just one component of the IS-A-DBM Dealer Business Management system. Other components include Sales & Service Management, Inventory Management, Financials & Accounting, and more. Each component provides different features and functions that can help dealers manage their business operations more effectively.