What is sole and exclusive agent in SAP ICM - Incentive and Commission Management (ICM)?

SAP Term: sole and exclusive agent

• Component: ICM

• Component Name: Incentive and Commission Management (ICM)

• Description: Incentive and Commission Management When an agent is bound exclusively to a particular company.

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• Key Concepts: 
  Sole and exclusive agent is a term used in SAP ICM Incentive and Commission Management (ICM). It refers to a type of agent relationship in which the agent is the only one authorized to represent the company in a certain area or region. The agent is also responsible for all sales activities in that area or region. 
  
  How to use it: 
  In SAP ICM, sole and exclusive agents are used to manage sales activities in a specific area or region. The agent is responsible for all sales activities in that area or region, including customer service, marketing, and sales. The agent is also responsible for ensuring that all sales activities are conducted in accordance with the company’s policies and procedures. 
  
  Tips & Tricks: 
  When setting up a sole and exclusive agent relationship, it is important to ensure that the agent has the necessary skills and experience to effectively manage the sales activities in the designated area or region. It is also important to ensure that the agent has a good understanding of the company’s policies and procedures. 
  
  Related Information: 
  SAP ICM also provides other types of agent relationships, such as non-exclusive agents, which allow multiple agents to represent the company in a certain area or region. Additionally, SAP ICM provides tools for managing commissions and incentives for agents.