What is retroactive case processing in SAP ICM - Incentive and Commission Management (ICM)?
Get instant SAP help. Sign up for our Free Essentials Plan.SAP Term: retroactive case processing
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Component: ICM
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Component Name: Incentive and Commission Management (ICM)
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Description: Incentive and Commission Management A tool used to automatically determine and process commission case chains and dependent commission cases. Retroactive chain processing RCP searches for all commission cases that are dependent on the commission case that has to be corrected. After selecting the processing target such as pending, reset, parked for rolling back the dependent commission case, RCP creates a 'worklist' that is subject to commission case processing. With RCP it is no longer necessary to search manually for commission cases and change them individually.
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Key Concepts: Retroactive case processing is a feature of SAP ICM Incentive and Commission Management (ICM) that allows users to process cases that have already been closed. This feature allows users to make changes to cases that have already been processed, such as updating commission amounts or changing the status of a case. How to use it: To use retroactive case processing, users must first select the cases they want to process. This can be done by selecting the cases from a list or by using filters to narrow down the list of cases. Once the cases have been selected, users can then make changes to the cases, such as updating commission amounts or changing the status of a case. Tips & Tricks: When using retroactive case processing, it is important to remember that any changes made will be applied retroactively. This means that any changes made will affect all previous versions of the case, so it is important to double-check all changes before they are applied. Related Information: For more information on retroactive case processing in SAP ICM Incentive and Commission Management (ICM), please refer to the SAP Help Portal.
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