What is reference role in SAP ICM - Incentive and Commission Management (ICM)?

SAP Term: reference role

• Component: ICM

• Component Name: Incentive and Commission Management (ICM)

• Description: Incentive and Commission Management A generic role that comprises one or more work center and that can be given industry-specific attributes as a portal role.

Smart SAP Assistant

• Key Concepts: 
  A reference role is a type of role in SAP ICM Incentive and Commission Management (ICM). It is used to define the relationship between an employee and a customer, such as a sales representative and their customer. The reference role is used to determine the commission rate for the employee based on the customer’s sales volume. 
  
  How to use it: 
  In order to use a reference role in SAP ICM, the user must first create a reference role in the system. This can be done by navigating to the “Reference Roles” tab in the ICM application and selecting “Create Reference Role”. The user will then be prompted to enter information about the employee and customer, such as their names, contact information, and commission rate. Once this information is entered, the reference role will be created and can be used to calculate commissions for the employee. 
  
  Tips & Tricks: 
  When creating a reference role in SAP ICM, it is important to ensure that all of the information entered is accurate. This will ensure that the correct commission rate is applied when calculating commissions for the employee. Additionally, it is important to keep track of all reference roles that have been created in order to avoid duplicate entries or incorrect calculations. 
  
  Related Information: 
  For more information about SAP ICM Incentive and Commission Management, please refer to the official SAP documentation or contact your local SAP representative. Additionally, there are many online resources available that provide tutorials and tips on how to use SAP ICM.