What is recall in SAP ICM - Incentive and Commission Management (ICM)?

SAP Term: recall

• Component: ICM

• Component Name: Incentive and Commission Management (ICM)

• Description: Incentive and Commission Management Monetary or non-monetory value that is reimbursed by the commission recipient on account of certain criteria. If the commission recipient receives too much entitlement, these can be recalled.

Smart SAP Assistant

• Key Concepts: 
  Recall is a feature in ICM Incentive and Commission Management (ICM) that allows users to reverse a payment or commission that has already been processed. This feature is useful for correcting errors or making adjustments to payments or commissions. 
  
  How to use it: 
  To use the recall feature, users must first select the payment or commission that they wish to recall. Once selected, users can enter the reason for the recall and submit the request. The payment or commission will then be reversed and the funds will be returned to the original source. 
  
  Tips & Tricks: 
  It is important to double-check all payments and commissions before submitting them for processing. This will help to ensure accuracy and reduce the need for recalls. Additionally, it is important to provide a detailed explanation when submitting a recall request, as this will help to ensure that the request is processed quickly and accurately. 
  
  Related Information: 
  For more information on recalls in ICM Incentive and Commission Management (ICM), please refer to the official SAP documentation. Additionally, there are many online resources available that provide helpful tips and tricks for using this feature.