What is leading agent in SAP ICM - Incentive and Commission Management (ICM)?

SAP Term: leading agent

• Component: ICM

• Component Name: Incentive and Commission Management (ICM)

• Description: Incentive and Commission Management A means of identifying a member of a partnership in the commission case. You can identify a member as "leading" if, for instance, this party has concluded the business contract. This identification allows the member to receive "special treatment" if the appropriate settings have been made in Customizing and the master data. &EXAMPLE& Assignment of the entire indirect remuneration.

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• Key Concepts: 
  A leading agent is a type of agent in SAP ICM Incentive and Commission Management. It is responsible for managing the sales process and ensuring that all sales activities are completed in a timely manner. The leading agent is typically the first point of contact for customers and is responsible for providing them with information about the product or service being offered. 
  
  How to use it: 
  The leading agent is responsible for managing the sales process from start to finish. This includes setting up meetings, providing customer service, and ensuring that all sales activities are completed in a timely manner. The leading agent also has the ability to assign tasks to other agents, such as setting up appointments or providing customer service. 
  
  Tips & Tricks: 
  When working with a leading agent, it is important to ensure that they have the necessary skills and knowledge to effectively manage the sales process. It is also important to ensure that they are familiar with the product or service being offered, as this will help them provide customers with accurate information. 
  
  Related Information: 
  The leading agent is an important part of the sales process and can be used to help increase sales and customer satisfaction. For more information on how to effectively use a leading agent, please refer to SAP's ICM Incentive and Commission Management documentation.