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Component: ICM
Component Name: Incentive and Commission Management (ICM)
Description: Incentive and Commission Management Indicates the entitlement of a direct participant. Direct participants are directly involved in the generation of the results achieved. The entitlement of a direct participant is derived from the commission activities of the participation, regardless of his or her relationship with another participant.
Key Concepts: Direct entitlement is a feature of SAP ICM Incentive and Commission Management (ICM) that allows users to assign entitlements to individual sales representatives or teams. Entitlements are the rights and privileges that are granted to a sales representative or team, such as access to certain products, discounts, or other incentives. How to use it: Direct entitlements can be assigned to sales representatives or teams in SAP ICM. To do this, users must first create an entitlement template, which defines the rights and privileges associated with the entitlement. Once the template is created, users can assign entitlements to individual sales representatives or teams. Tips & Tricks: When creating an entitlement template, it is important to consider the needs of the sales representatives or teams that will be receiving the entitlements. This will ensure that they have access to the right products and incentives for their job. Additionally, it is important to review and update entitlement templates regularly to ensure that they remain up-to-date with changing business needs. Related Information: SAP ICM also offers indirect entitlements, which are entitlements that are assigned to a group of sales representatives or teams based on certain criteria such as performance or region. Additionally, SAP ICM provides tools for managing and tracking entitlements, such as reports and dashboards.