What is agent in SAP ICM - Incentive and Commission Management (ICM)?

SAP Term: agent

• Component: ICM

• Component Name: Incentive and Commission Management (ICM)

• Description: Incentive and Commission Management Full-time or part-time insurance sales person who works exclusively for one company or who works for several at a time. A full-time agent conducts his or her own business independently.

Smart SAP Assistant

• Key Concepts: 
  An agent in the context of ICM Incentive and Commission Management (ICM) is an individual or organization that is responsible for selling a company’s products or services. Agents are typically compensated through commissions, which are calculated and managed by ICM. Agents can be internal or external to the company.
  
  How to use it: 
  Agents can be used to increase sales and reach new markets. Companies can set up commission structures for agents that incentivize them to sell more products or services. ICM can be used to manage the commission payments for agents, ensuring that they are paid accurately and on time.
  
  Tips & Tricks: 
  When setting up commission structures for agents, it is important to consider the goals of the company and the incentives that will motivate agents to sell more. It is also important to ensure that the commission structure is fair and competitive in order to attract and retain quality agents.
  
  Related Information: 
  For more information on ICM Incentive and Commission Management, please visit SAP’s website at https://www.sap.com/products/incentive-and-commission-management.html