What is credentialing system in SAP ICM-CRD - Credentialing (CRD)?

SAP Term: credentialing system

• Component: ICM-CRD

• Component Name: Credentialing (CRD)

• Description: A system that checks credentials.

Smart SAP Assistant

• Key Concepts: 
  The ICM-CRD Credentialing system is a component of the SAP Intelligent Contact Management (ICM) suite. It is a secure, cloud-based platform that enables organizations to manage and store credentials for their employees, customers, and partners. It provides a single source of truth for all credentialing information, allowing organizations to quickly and easily verify the identity of individuals. 
  
  How to use it: 
  The ICM-CRD Credentialing system can be used to store and manage credentials such as employee IDs, customer IDs, and partner IDs. It also allows organizations to securely store and manage sensitive information such as passwords, credit card numbers, and other personal data. Organizations can use the system to quickly and easily verify the identity of individuals by comparing stored credentials with those provided by the individual. 
  
  Tips & Tricks: 
  When using the ICM-CRD Credentialing system, it is important to ensure that all credentials are securely stored and managed. Organizations should also ensure that all credentials are regularly updated to ensure accuracy and security. Additionally, organizations should ensure that all users have access only to the information they need in order to perform their job duties. 
  
  Related Information: 
  The ICM-CRD Credentialing system is part of the SAP Intelligent Contact Management suite, which also includes components such as customer relationship management (CRM), customer service management (CSM), and contact center management (CCM). Additionally, the system is integrated with other SAP products such as SAP HANA and SAP Cloud Platform.