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Component: FS-CM
Component Name: Claims Management
Description: Tool that can be used to track changes made in the database when a claim is saved.
Key Concepts: Update Tracker is a feature of the FS-CM Claims Management component of SAP. It is used to track and manage changes to claims data, such as updates to customer information, claim status, and payment information. It also allows users to view the history of changes made to a claim. How to use it: To use Update Tracker, users must first select the claim they wish to view. Once the claim is selected, users can view the history of changes made to the claim by clicking on the “Update Tracker” tab. This will display a list of all changes made to the claim, including who made the change and when it was made. Tips & Tricks: When using Update Tracker, it is important to remember that only changes made after the feature was enabled will be tracked. Additionally, users should be aware that some changes may not be tracked if they are made outside of the system. Related Information: For more information on Update Tracker and other features of FS-CM Claims Management, please refer to the SAP Help documentation.