What is towing service in SAP FS-CM - Claims Management?

SAP Term: towing service

• Component: FS-CM

• Component Name: Claims Management

• Description: An external service provider that transports a damaged vehicle to an auto repair shop as part of a claims settlement process.

Smart SAP Assistant

• Key Concepts: 
  Towing service is a feature of the FS-CM Claims Management component of SAP. It allows users to manage the towing process for vehicles that have been damaged in an accident. This includes tracking the towing process, managing the costs associated with towing, and providing a detailed report of the towing process.
  
  How to use it: 
  To use the towing service feature, users must first create a claim in the FS-CM Claims Management component. Once the claim is created, users can then enter information about the vehicle that needs to be towed, such as its make and model, and any other relevant information. The system will then generate a list of available towing services in the area. Users can then select a service and enter any additional information needed for the towing process.
  
  Tips & Tricks: 
  When creating a claim for a vehicle that needs to be towed, it is important to provide as much detail as possible about the vehicle and its condition. This will help ensure that the right towing service is selected and that all necessary information is provided for the towing process. Additionally, it is important to keep track of all costs associated with the towing process, as these costs can be reimbursed by insurance companies.
  
  Related Information: 
  The FS-CM Claims Management component also includes features for managing other aspects of claims processing, such as filing claims, tracking payments, and managing documents related to claims. Additionally, there are other components of SAP that can be used in conjunction with FS-CM Claims Management for managing claims processing, such as SAP ERP Financials and SAP Business Warehouse.