1. SAP Glossary
  2. Claims Management
  3. standard question group


What is standard question group in SAP FS-CM - Claims Management?


SAP Term: standard question group

  • Component: FS-CM

  • Component Name: Claims Management

  • Description: Type of question sequence in structured facts capture. With a standard question group, only one starting question is permitted. Proceeding from this starting question, you can create any number of branches. In contrast, with a quick question group, several starting questions are permitted.


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  • Key Concepts: 
    Standard question groups are a feature of the FS-CM Claims Management component of SAP. They are used to define a set of questions that can be used to collect information from customers when they submit a claim. The questions can be customized to fit the specific needs of the customer, and the answers can be used to help determine the validity of the claim. 
    
    How to use it: 
    Standard question groups can be created in the FS-CM Claims Management component of SAP. The questions can be customized to fit the specific needs of the customer, and the answers can be used to help determine the validity of the claim. The questions can also be used to collect additional information from customers that may be needed for further processing. 
    
    Tips & Tricks: 
    When creating standard question groups, it is important to ensure that all questions are relevant and necessary for determining the validity of a claim. It is also important to make sure that all questions are easy to understand and answer, as this will help ensure that customers provide accurate information. 
    
    Related Information: 
    For more information on standard question groups in FS-CM Claims Management, please refer to SAP's documentation on the topic. Additionally, there are many online resources available that provide tips and tricks for creating effective standard question groups.
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