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Component: FS-CM
Component Name: Claims Management
Description: Declaration of intent submitted by an insured person as a way of claiming insurance benefits or services in the line of health insurance. The purpose of the request is to clarify in advance whether the benefits will be paid for by the insurer. Mapping of requests in the system therefore only makes sense if the request is made before the benefit or service is provided. The requester can be the insured person or anyone authorized by the insured for example, a child submits a request for benefits or services related to care insurance on behalf of the parent. A request is mapped in the system as a claim item grouping category. A request can contain multiple request items.
Key Concepts: A request in SAP FS-CM Claims Management is a document that is used to initiate a process or workflow. It contains information about the process, such as the type of request, the initiator, and the recipient. The request can be used to initiate a claim, an adjustment, or a payment. How to use it: To create a request in SAP FS-CM Claims Management, you must first select the type of request you want to create. Then, enter the necessary information about the process, such as the initiator and recipient. Once all of the information is entered, you can submit the request. Tips & Tricks: When creating a request in SAP FS-CM Claims Management, make sure to double-check all of the information you have entered. This will help ensure that the process is initiated correctly and efficiently. Related Information: For more information on requests in SAP FS-CM Claims Management, please refer to the official SAP documentation.