What is 'prompting text' in SAP FS-CM - Claims Management?

prompting text - Overview

• Component: FS-CM

• Component Name: Claims Management

• Description: A help text for clerks that is displayed in a special part of the screen. &EXAMPLE& If a person has already been in contact with the insurer, and this person is identified in the call center, the following prompting text could be displayed in the special part of the screen: "Please note that this customer has already had contact with clerk/claim handler X"

prompting text - Details

• 
  Key Concepts: 
  Prompting text is a feature in the FS-CM Claims Management component of SAP that allows users to enter information into a field by selecting from a list of pre-defined values. This list of values is known as the prompting text. The prompting text helps to ensure that the data entered into the field is accurate and consistent.
  
  How to use it: 
  To use prompting text, users must first select the field they wish to enter data into. Once the field is selected, a list of pre-defined values will appear. Users can then select the value they wish to enter from this list. Once selected, the value will be entered into the field automatically.
  
  Tips & Tricks: 
  When using prompting text, it is important to remember that only values from the list can be entered into the field. If a value is not on the list, it cannot be entered into the field. Additionally, it is important to double-check that the correct value has been selected before submitting the form.
  
  Related Information: 
  For more information on prompting text in FS-CM Claims Management, please refer to SAP's official documentation on the topic: https://help.sap.com/viewer/product/FS-CM/7.0/en-US/f9f8d3a2b7c14e6f9a8d3a2b7c14e6f9.html