What is note in SAP FS-CM - Claims Management?

SAP Term: note

• Component: FS-CM

• Component Name: Claims Management

• Description: Claim subobject in which the claim handler can record information. A differentiation is made between private notes and public notes: Private notes: These can only be viewed and changed by the person who created them. All other users have no access to such notes. The creator always has the option of making a private note into a public note, and thus making it accessible to other users. Once a public note has been saved as such, it cannot be changed into a private note again. Public notes: Can be viewed by all users involved in claims processing. There are two options for processing public notes: pessimistic processing type optimistic processing type.

Smart SAP Assistant

• Key Concepts: 
  A note in SAP FS-CM Claims Management is a type of document that can be used to store information related to a claim. It can be used to record details such as the claimant's contact information, the claim's status, and any other relevant information. Notes can also be used to provide additional context or clarification for a claim. 
  
  How to use it: 
  Notes can be created in SAP FS-CM Claims Management by selecting the “Create Note” option from the main menu. This will open a form where the user can enter the relevant information for the note. Once the form is completed, the note will be saved and associated with the claim. 
  
  Tips & Tricks: 
  When creating a note, it is important to include as much detail as possible. This will ensure that all relevant information is captured and that any future users of the system will have access to all of the necessary information. Additionally, notes should be updated regularly to ensure that they remain accurate and up-to-date. 
  
  Related Information: 
  For more information on notes in SAP FS-CM Claims Management, please refer to the official documentation available on the SAP website. Additionally, there are several online tutorials and videos available that provide step-by-step instructions on how to create and manage notes in SAP FS-CM Claims Management.