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Component: FS-CM
Component Name: Claims Management
Description: Method used to make a benefit type the default in the application, or at least restrict the value selection in the input help.
Key Concepts: Benefit type determination is a feature of the FS-CM Claims Management component of SAP. It allows users to define the types of benefits that can be claimed by customers, such as medical, dental, or vision. The benefit type determination feature also allows users to define the criteria for each benefit type, such as age, gender, or location. How to use it: To use the benefit type determination feature in FS-CM Claims Management, users must first define the types of benefits that can be claimed. This can be done by selecting the “Benefit Type Determination” option from the main menu. From there, users can enter the criteria for each benefit type and save their changes. Tips & Tricks: When defining benefit types and criteria, it is important to consider how they will affect customer eligibility. For example, if a customer is not eligible for a certain benefit type due to their age or gender, they may be able to claim a different type of benefit instead. Related Information: For more information on how to use the benefit type determination feature in FS-CM Claims Management, please refer to the official SAP documentation. Additionally, there are many online tutorials and videos available that provide step-by-step instructions on how to use this feature.