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Component: FIN-SEM-SRM
Component Name: Stakeholder Relationship Management
Description: Organization or individual that has a specific interest in an enterprise and expects that this interest will be taken into account in strategic decisions. Stakeholders mainly belong to one or several of the following groups: Investors Shareholders Customers Employees State or public institutions Business partners
Key Concepts: A stakeholder is an individual or organization that has an interest in the success of a company or project. In SAP, the Stakeholder Relationship Management (FIN-SEM-SRM) component is used to manage relationships with stakeholders, such as customers, suppliers, and partners. It provides tools to track and analyze stakeholder interactions, as well as to manage customer relationships. How to use it: The FIN-SEM-SRM component can be used to create and manage stakeholder profiles, track interactions with stakeholders, and analyze stakeholder data. It also provides tools for managing customer relationships, such as customer segmentation and loyalty programs. Tips & Tricks: When using the FIN-SEM-SRM component, it is important to ensure that all stakeholder data is up-to-date and accurate. This will help ensure that stakeholders are receiving the best possible service from your company. Related Information: The FIN-SEM-SRM component is part of the SAP Customer Relationship Management (CRM) suite of products. It can be used in conjunction with other CRM components, such as Sales and Service, to provide a comprehensive view of customer relationships.