1. SAP Glossary
  2. Corporate Performance Monitor
  3. customer measure


What is customer measure in SAP FIN-SEM-CPM - Corporate Performance Monitor?


SAP Term: customer measure


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  • Key Concepts: 
    Customer measure is a feature of the Corporate Performance Monitor (CPM) component of SAP. It allows users to measure customer performance and analyze customer-related data. This data can be used to identify trends, develop strategies, and make decisions that will improve customer relationships. 
    
    How to use it: 
    To use customer measure, users must first set up the CPM component in SAP. Once the component is set up, users can create customer measures and assign them to customers. The measures can be used to track customer performance over time and compare it to other customers or industry standards. 
    
    Tips & Tricks: 
    When creating customer measures, it is important to consider the data that will be used to measure performance. This data should be relevant to the customer’s business and should be updated regularly. Additionally, users should consider how the data will be analyzed and what insights can be gained from it. 
    
    Related Information: 
    The CPM component of SAP also includes features such as financial planning, budgeting, forecasting, and reporting. These features can be used in conjunction with customer measure to gain a more comprehensive view of customer performance. Additionally, SAP offers a variety of tools and services that can help users analyze customer data and make informed decisions about their customers.
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