What is resubmission in SAP FIN-FSCM-COL - Collections Management?

SAP Term: resubmission

• Component: FIN-FSCM-COL

• Component Name: Collections Management

• Description: Renewed appearance of a customer in the worklist A collection specialist can, for example, trigger a resubmission if he was unable to reach the contact person required during the first customer contact.

Smart SAP Assistant

• Key Concepts: 
  Resubmission is a feature in SAP Collections Management that allows users to resubmit a payment request to a customer if the payment has not been received. This feature is used when a customer has not responded to the initial payment request or when the payment has been rejected by the customer. 
  
  How to use it: 
  To use the resubmission feature, users must first create a payment request for the customer. Once the payment request has been created, users can then select the “Resubmit” option from the menu. This will open a new window where users can enter additional information about the payment request, such as the amount due and any additional notes. Once all of the information has been entered, users can then submit the payment request again. 
  
  Tips & Tricks: 
  When using the resubmission feature, it is important to ensure that all of the information entered is accurate and up-to-date. Additionally, it is important to include any additional notes or instructions that may be necessary for the customer to understand why they are being asked to make a payment again. 
  
  Related Information: 
  For more information on how to use the resubmission feature in SAP Collections Management, please refer to SAP Help documentation. Additionally, there are several online tutorials and videos available that provide step-by-step instructions on how to use this feature.