What is adjustment request in SAP FI-CA - Contract Accounts Receivable and Payable?

SAP Term: adjustment request

• Component: FI-CA

• Component Name: Contract Accounts Receivable and Payable

• Description: An object that processors create in Customer Relationship Management CRM in Financial Customer Care based on a customer complaint. After it is approved, the system generates credits or receivables in from the items in the adjustment request.

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• Key Concepts: 
  An adjustment request is a document used in the FI-CA Contract Accounts Receivable and Payable component of SAP. It is used to adjust the balance of an account, such as a customer or vendor account, by entering a debit or credit amount. The adjustment request can be used to correct errors or to make changes to the account balance due to changes in the business environment.
  
  How to use it: 
  To create an adjustment request, go to the SAP menu and select Financial Accounting > Contract Accounts Receivable and Payable > Document Entry > Adjustment Request. Enter the customer or vendor account number and select the type of adjustment (debit or credit). Enter the amount of the adjustment and any additional information that is required. Once all of the information has been entered, click “Save” to create the adjustment request.
  
  Tips & Tricks: 
  When creating an adjustment request, it is important to enter all of the required information accurately. If any of the information is incorrect, it could lead to incorrect adjustments being made to the account balance. Additionally, it is important to ensure that all of the necessary approvals have been obtained before creating an adjustment request.
  
  Related Information: 
  For more information on how to use adjustment requests in SAP FI-CA Contract Accounts Receivable and Payable, please refer to SAP Help documentation.