What is qualitative KPI in SAP EPM-SCP - Supply Chain Performance Management?

SAP Term: qualitative KPI

• Component: EPM-SCP

• Component Name: Supply Chain Performance Management

• Description: Soft measures based on numeric data that is provided by a user or users to measure something that is by nature not measured, such as Employee Satisfaction or Awards. It is a subjective rating of the quality of execution of a KPI.

Smart SAP Assistant

• 
  Key Concepts: 
  Qualitative Key Performance Indicators (KPIs) are metrics used to measure the performance of a supply chain process. They are used to assess the effectiveness of a process in terms of quality, customer satisfaction, and other non-quantifiable factors. Qualitative KPIs are typically used in combination with quantitative KPIs to provide a more comprehensive view of the performance of a supply chain process.
  
  How to use it: 
  Qualitative KPIs can be used to measure the effectiveness of a supply chain process in terms of customer satisfaction, quality, and other non-quantifiable factors. They can be used in combination with quantitative KPIs to provide a more comprehensive view of the performance of a supply chain process. For example, if a company is looking to improve its customer service, they could use qualitative KPIs such as customer feedback surveys and customer satisfaction ratings to measure the effectiveness of their efforts.
  
  Tips & Tricks: 
  When using qualitative KPIs, it is important to ensure that the metrics are relevant and meaningful. It is also important to ensure that the data collected is accurate and up-to-date. Additionally, it is important to ensure that the data collected is properly analyzed and interpreted in order to draw meaningful conclusions from it.
  
  Related Information: 
  Qualitative KPIs are often used in combination with quantitative KPIs in order to provide a more comprehensive view of the performance of a