What is instant messaging in SAP EP-KM-COL - KM Collaboration: Basic Tools?

SAP Term: instant messaging

• Component: EP-KM-COL

• Component Name: KM Collaboration: Basic Tools

• Description: A collaboration tool for portal users to send messages and conduct text-based discussions in real time. A user may send an isolated message to one or more portal users; if one or more recipients respond to the message, the session develops into an real-time chat event. Each text message entered by a user is viewed immediately by all participants. A thread displaying all messages is logged in chronological order; each message is preceded by the sender's name.

Smart SAP Assistant

• Key Concepts: 
  Instant messaging is a feature of the SAP Enterprise Portal Knowledge Management Collaboration: Basic Tools component. It allows users to communicate with each other in real-time, using text-based messages. It is a great way to quickly share information and collaborate on projects.
  
  How to use it: 
  To use instant messaging, users must first log into the SAP Enterprise Portal. Once logged in, they can access the instant messaging feature by clicking on the “Chat” icon in the top right corner of the screen. From there, they can select a user to chat with and start typing their message. 
  
  Tips & Tricks: 
  When using instant messaging, it is important to remember that messages are sent in real-time and can be seen by all users in the chat. Therefore, it is important to be mindful of what is being said and to avoid sending sensitive information. Additionally, it is important to remember that messages can be saved and shared with other users, so it is important to be aware of what is being said at all times. 
  
  Related Information: 
  For more information on using instant messaging in SAP Enterprise Portal Knowledge Management Collaboration: Basic Tools, please refer to the official SAP documentation. Additionally, there are many online tutorials and videos available that provide step-by-step instructions on how to use this feature.