What is service product in SAP CS - Customer Service?

SAP Term: service product

• Component: CS

• Component Name: Customer Service

• Description: A customer-based business transaction sold and performed in . In addition to materials detailed in a sales order, the service products can also be listed. The correspondingly configured service products facilitate detailed pricing.

Smart SAP Assistant

• Key Concepts: 
  A service product in SAP Customer Service (CS) is a type of product that is used to represent services that are provided to customers. It is a way to track and manage the services that are being provided, such as maintenance, repairs, and installation. 
  
  How to use it: 
  In SAP CS, service products can be created and managed in the Service Product Master Data view. This view allows users to create new service products, assign them to customers, and track their usage. Additionally, users can set up pricing for the services and track any costs associated with providing them. 
  
  Tips & Tricks: 
  When creating a service product in SAP CS, it is important to ensure that all of the necessary information is included. This includes the name of the service product, a description of what it entails, and any pricing or cost information associated with it. Additionally, it is important to assign the service product to the correct customer so that it can be tracked properly. 
  
  Related Information: 
  For more information on how to use service products in SAP CS, please refer to the official SAP documentation here: https://help.sap.com/viewer/product/SAP_CUSTOMER_SERVICE/7.0/en-US