What is object information in SAP CS - Customer Service?

SAP Term: object information

• Component: CS

• Component Name: Customer Service

• Description: The data which affects the reference object for the notification or order and that can be displayed from the notification or order. This data can consist of the following: Structure data for example, object hierarchy Classification data Earlier instances of damage and number of days required to process the problem Earlier notifications and/or orders created or completed for the object Maintenance plans for this object Documents or drawings for this object

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• Key Concepts: 
  Object information in SAP Customer Service (CS) is a set of data that describes an object, such as a customer, product, or service. It includes information such as the object's name, description, and other relevant details. Object information is used to identify and track objects in the system. 
  
  How to use it: 
  Object information can be used to create and manage objects in SAP CS. For example, when creating a customer record, object information such as the customer's name, address, and contact details can be entered into the system. This information can then be used to track and manage the customer's activities in SAP CS. 
  
  Tips & Tricks: 
  When entering object information into SAP CS, it is important to ensure that all relevant details are included. This will help ensure that the object can be easily identified and tracked in the system. Additionally, it is important to keep object information up-to-date to ensure accuracy. 
  
  Related Information: 
  Object information is closely related to master data in SAP CS. Master data is a set of data that describes an object in detail and is used to identify and track objects in the system. Object information is a subset of master data and includes only the most relevant details about an object.