What is 'framework ID' in SAP CS - Customer Service?

framework ID - Overview

• Component: CS

• Component Name: Customer Service

• Description: Unique alphanumeric name of up to 15 characters that identifies a list of components.

framework ID - Details

• 
  Key Concepts: 
  A Framework ID is a unique identifier used in the SAP Customer Service (CS) component. It is used to identify and differentiate between different customer service frameworks. It is also used to store and manage customer service data. 
  
  How to use it: 
  The Framework ID is used to create and manage customer service frameworks. It is used to store customer service data, such as customer information, service requests, and service agreements. The Framework ID can also be used to track customer service activities and performance. 
  
  Tips & Tricks: 
  When creating a new customer service framework, it is important to ensure that the Framework ID is unique. This will help ensure that the data associated with the framework is properly stored and managed. 
  
  Related Information: 
  The Framework ID is part of the SAP Customer Service (CS) component. It is used in conjunction with other components, such as the Service Request Management (SRM) component, to provide a comprehensive customer service solution.