What is trivalent in SAP CRM - Customer Relationship Management?

SAP Term: trivalent

• Component: CRM

• Component Name: Customer Relationship Management

• Description: Aristotle's Law states that every statement or sentence is either TRUE or FALSE. This is known as bivalent logic. Trivalent logic deviates from bivalent logic by introducing the null concept, modifying Aristotle's Law to TRUE, UNTRUE, or UNKNOWN that is, the statement may be true, it may be untrue, or it may be partially true.

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• Key Concepts: 
  Trivalent is a term used in SAP Customer Relationship Management (CRM) to describe a three-way relationship between a customer, a vendor, and a partner. This type of relationship is often used in business-to-business (B2B) transactions, where the customer and vendor are both companies, and the partner is an intermediary that facilitates the transaction. 
  
  How to Use it: 
  In SAP CRM, trivalent relationships are managed using the Trivalent Relationship Manager (TRM). The TRM allows users to create and manage relationships between customers, vendors, and partners. It also provides tools for tracking and managing transactions between the three parties. 
  
  Tips & Tricks: 
  When setting up a trivalent relationship in SAP CRM, it is important to ensure that all three parties are properly identified and that their roles are clearly defined. This will help ensure that all parties involved in the transaction are aware of their responsibilities and can work together effectively. 
  
  Related Information: 
  SAP CRM also provides other tools for managing customer relationships, such as the Customer Relationship Management (CRM) Dashboard and the Customer Relationship Management (CRM) Analytics. These tools can be used to gain insights into customer behavior and trends, as well as to identify opportunities for improvement.