1. SAP Glossary
  2. Customer Relationship Management
  3. transaction type


What is transaction type in SAP CRM - Customer Relationship Management?


SAP Term: transaction type

  • Component: CRM

  • Component Name: Customer Relationship Management

  • Description: Defines properties and characteristics of a business transaction for example, sales order, service request, visit and specifies the control attributes for example, text determination procedure, partner determination procedure, status profile, organizational data profile. A transaction type controls processing of a specific business transaction. A business transaction type is assigned to one or several business transaction categories for example, activity, opportunity, sales, service. The business transaction category defines the business context in which a business transaction type can be used.


Smart SAP Assistant

  • Key Concepts: 
    Transaction type is a feature of SAP Customer Relationship Management (CRM) that allows users to define different types of transactions. It is used to classify and categorize transactions, such as sales orders, service orders, and returns. Transaction types are used to control the flow of data within the system and to ensure that the right information is captured for each transaction. 
    
    How to use it: 
    Transaction types are used to define the characteristics of a transaction, such as the type of document, the pricing procedure, and the account assignment. They can also be used to control the flow of data within the system, such as which fields are required for a particular transaction type. To create a new transaction type, users must first define the characteristics of the transaction in the CRM system. Once this is done, they can assign it to a particular document type and assign it to an account assignment group. 
    
    Tips & Tricks: 
    When creating a new transaction type, it is important to consider how it will be used in the system. For example, if a transaction type is used for sales orders, it should include all of the necessary fields for capturing customer information and pricing information. Additionally, users should consider how they will use the transaction type in reporting and analytics. 
    
    Related Information: 
    Transaction types are closely related to other features in SAP CRM such as pricing procedures and account assignment groups. Additionally, they are often used in conjunction with other features such as product catalogs and customer segmentation. Understanding how these features work together can help users get the most out of their SAP CRM system.
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