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Component: CRM
Component Name: Customer Relationship Management
Description: Additional data in the provider order, determined by the service provider as necessary for the sale and follow-up service provider processes. For example, in the telecommunication industry the service provider can enable additional entries for telephone connection details in the provider order, such as the sim card number, or the telephone number. The maintenance of such data enables the provider to search for orders using the telephone or sim card number.
Key Concepts: Technical data in SAP CRM Customer Relationship Management is information that is used to describe the technical characteristics of a product or service. This includes information such as product specifications, product features, and product compatibility. It also includes information about the technical requirements for installation and maintenance of the product or service. How to use it: Technical data in SAP CRM Customer Relationship Management can be used to provide customers with detailed information about a product or service. This information can be used to help customers make informed decisions about their purchases. Technical data can also be used to troubleshoot problems with a product or service, as well as to provide support for customers who are using the product or service. Tips & Tricks: When entering technical data into SAP CRM Customer Relationship Management, it is important to ensure that all of the information is accurate and up-to-date. This will help ensure that customers have access to the most accurate and up-to-date information about a product or service. Additionally, it is important to ensure that all of the technical data is organized in an easy-to-understand format so that customers can quickly find the information they need. Related Information: In addition to technical data, SAP CRM Customer Relationship Management also includes other types of data such as customer data, sales data, and marketing data. All of these types of data can be used to provide customers with a comprehensive view of a product or service. Additionally, this data can be used to help businesses better understand their customers and their needs.