1. SAP Glossary
  2. Customer Relationship Management
  3. partner function category


What is partner function category in SAP CRM - Customer Relationship Management?


SAP Term: partner function category

  • Component: CRM

  • Component Name: Customer Relationship Management

  • Description: A hard-coded classification to which partner functions are assigned, and which the system uses to identify and work with those functions. Sometimes a partner function and the category to which it is assigned have the same name, but they need not. Partner function categories often correspond to business partner relationship categories. For example, if you define the new partner function "Electronics Buyer", you must assign it to an appropriate partner function category, such as "Sold-to party". The system then recognizes the new function, knows that the organization performing this function is one to whom products are sold, and understands that the corresponding relationship category is "is the Sold-to party".


Smart SAP Assistant

  • Key Concepts: 
    The partner function category is a component of the SAP CRM Customer Relationship Management system. It is used to classify and group different types of partners, such as customers, vendors, and suppliers. The partner function category helps to organize and manage customer relationships more efficiently. 
    
    How to use it: 
    The partner function category can be used to assign different types of partners to different categories. This allows for easier management of customer relationships by providing a way to quickly identify and access the relevant information for each partner. Additionally, the partner function category can be used to assign different levels of access rights to different partners, allowing for more secure and efficient management of customer relationships. 
    
    Tips & Tricks: 
    When setting up the partner function category, it is important to ensure that all relevant information is included in the categories. This will help ensure that all partners are properly classified and that the right information is available when needed. Additionally, it is important to regularly review and update the partner function categories as customer relationships change over time. 
    
    Related Information: 
    The partner function category is closely related to other components of the SAP CRM system, such as the customer master data and contact management. Additionally, it is important to understand how the partner function category interacts with other components of the SAP system, such as sales and marketing, in order to ensure that customer relationships are managed effectively.
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