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Component: CRM
Component Name: Customer Relationship Management
Description: Contains shared conditions for several contracts or orders, such as price agreements. Outline agreements apply to a particular business partner or group of business partners.
Key Concepts: An outline agreement is a long-term purchasing agreement in SAP CRM Customer Relationship Management. It is a contract between a customer and a vendor that outlines the terms and conditions of a purchase. The agreement can be used to purchase goods or services over a period of time, and it can include discounts, payment terms, delivery dates, and other details. How to use it: Outline agreements are created in the SAP CRM system. The customer and vendor must agree on the terms of the agreement before it can be created. Once the agreement is created, it can be used to create purchase orders for goods or services. The purchase orders will include the details of the outline agreement, such as discounts, payment terms, delivery dates, and other details. Tips & Tricks: It is important to review the terms of an outline agreement before creating it. This will ensure that both parties are in agreement on all aspects of the agreement. Additionally, it is important to review any changes to the agreement before creating new purchase orders. This will ensure that all purchase orders are in compliance with the outline agreement. Related Information: For more information on outline agreements in SAP CRM Customer Relationship Management, please refer to the SAP Help Portal or contact your local SAP representative.