What is 'main item' in SAP CRM - Customer Relationship Management?

main item - Overview

• Component: CRM

• Component Name: Customer Relationship Management

• Description: Item that has subitems in a business transaction and occupies the highest position in the item hierarchy. For example, a main item can be a computer that has the following components subitems: monitor, CPU, keyboard, and mouse.

main item - Details

• 
  Key Concepts: 
  Main item is a term used in SAP Customer Relationship Management (CRM) to refer to the main product or service that a customer has purchased. It is the primary item in a sales order and is used to track the customer's purchase history. 
  
  How to use it: 
  In SAP CRM, the main item is used to identify the primary product or service that a customer has purchased. It is typically the most expensive item in a sales order and is used to track the customer's purchase history. The main item can be used to generate reports and analyze customer behavior. 
  
  Tips & Tricks: 
  When creating a sales order, it is important to select the correct main item. This will ensure that the customer's purchase history is accurately tracked and that reports are generated correctly. 
  
  Related Information: 
  The main item is related to other terms such as sub-items, which are items that are related to the main item but are not necessarily part of the main product or service. Sub-items can be used to track additional purchases made by the customer.