What is higher-level item in SAP CRM - Customer Relationship Management?

SAP Term: higher-level item

• Component: CRM

• Component Name: Customer Relationship Management

• Description: An item that has subitems in a business transaction. A higher-level item can occupy the highest position in the item hierarchy, in which case it is a main item. Alternatively, it can be a subitem of the main item. For example, a main item can be a computer that has the following components subitems: monitor, CPU, keyboard, and mouse. For the mouse, a mouse pad can be offered for free. In this case the mouse pad is assigned as a subitem for the mouse; the mouse is the higher-level item of the mouse pad.

Smart SAP Assistant

• Key Concepts: 
  A higher-level item in SAP CRM Customer Relationship Management is an item that is used to group together multiple lower-level items. This allows for easier management of the items and helps to reduce the complexity of the system. For example, a higher-level item could be a product category, such as “electronics”, which would contain multiple lower-level items such as “televisions”, “computers”, and “phones”. 
  
  How to use it: 
  In SAP CRM Customer Relationship Management, higher-level items can be used to group together multiple lower-level items. This allows for easier management of the items and helps to reduce the complexity of the system. To create a higher-level item, go to the “Items” tab in SAP CRM and select “Create Higher-Level Item”. Enter the name of the higher-level item and select the lower-level items that you want to include in it. 
  
  Tips & Tricks: 
  When creating a higher-level item in SAP CRM Customer Relationship Management, it is important to make sure that all of the lower-level items that you are including are related to each other. This will help ensure that your higher-level item is organized and easy to manage. Additionally, it is important to make sure that all of the lower-level items are up-to-date and accurate. 
  
  Related Information: 
  For more information on higher-level items in SAP CRM Customer Relationship Management, please refer to the official SAP documentation here: https://help.sap.com/viewer/product/CRM/7.0/en-US/f9f8d3a2b6c14e8a9f3d7c2b5f9e4d1a.html