What is delivery group in SAP CRM - Customer Relationship Management?

SAP Term: delivery group

• Component: CRM

• Component Name: Customer Relationship Management

• Description: The manual or automatic grouping of one or more items main items and/or sub-items in a sales order so that they can be delivered on the same date. An item that is confirmed for several delivery dates can be confirmed for a single delivery date if it is assigned to a delivery group. This is the latest delivery date of all the confirmation schedule lines of this item. All items that are assigned to the same delivery group are confirmed for a single delivery date. This is the latest delivery date of all these items. If the sales order is marked in the header for complete delivery, then all items will be assigned to the same delivery group.

Smart SAP Assistant

• Key Concepts: 
  Delivery group is a component of SAP CRM Customer Relationship Management. It is used to group together multiple deliveries for a single customer. This allows for easier tracking and management of deliveries, as well as improved customer service. 
  
  How to use it: 
  To use delivery groups, first create a delivery group in the CRM system. Then, assign the delivery group to the customer. Finally, assign the individual deliveries to the delivery group. This will allow you to track and manage all deliveries for that customer in one place. 
  
  Tips & Tricks: 
  When creating a delivery group, make sure to include all relevant information such as customer name, address, contact information, and any other relevant details. This will make it easier to track and manage deliveries for that customer. 
  
  Related Information: 
  Delivery groups can also be used in conjunction with other components of SAP CRM such as order management and pricing. This allows for better tracking and management of orders and pricing across multiple customers.