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Component: CRM
Component Name: Customer Relationship Management
Description: Schedule line type in the sales transaction. This schedule line contains the quantity and the delivery date confirmed by SAP Advanced Planner and Optimizer SAP APO.
Key Concepts: Confirmed quantity/date is a feature of SAP Customer Relationship Management (CRM) that allows customers to confirm the quantity and date of an order. This feature helps to ensure that customers receive the correct quantity and date of their order, and that the order is fulfilled in a timely manner. How to use it: To use this feature, customers must first enter the quantity and date of their order into the SAP CRM system. Once the order is placed, the customer will receive a confirmation email with the confirmed quantity and date of their order. The customer can then use this information to track their order and ensure that it is fulfilled on time. Tips & Tricks: It is important to double-check the confirmed quantity and date of an order before it is placed. This will help to ensure that customers receive the correct quantity and date of their order, and that it is fulfilled in a timely manner. Related Information: This feature is part of SAP CRM's Order Management module, which also includes features such as order tracking, order fulfillment, and customer service.