Do you have any question about this SAP term?
Component: CRM
Component Name: Customer Relationship Management
Description: Product for example, a PC, of which different variants are available. For example, a PC can have different types of monitors or keyboards, or different sizes of memory. When a customer selects a configurable product in the web catalog and/or shopping basket, the available options for the product are displayed automatically. The customer can select the options that the customer wants. The customer only sees the options that are compatible with the options already selected. The price is always displayed, and is recalculated whenever the customer selects an option that affects the price.
Key Concepts: A configurable product is a type of product offered by SAP CRM Customer Relationship Management that allows customers to customize their products to meet their individual needs. This type of product is typically used in industries such as retail, manufacturing, and services. It allows customers to select from a range of options and features to create a unique product that meets their specific requirements. How to use it: To use a configurable product, customers must first select the options and features they want for their product. They can then configure the product according to their preferences. Once the configuration is complete, the customer can then purchase the product. Tips & Tricks: When configuring a product, it is important to consider the customer’s needs and preferences. It is also important to consider the cost of the product and any additional features or services that may be required. Additionally, it is important to ensure that the customer understands how to use the product once it has been configured. Related Information: SAP CRM Customer Relationship Management also offers other types of products such as standard products, custom products, and subscription-based products. Additionally, SAP CRM provides tools for managing customer relationships, such as customer segmentation and customer loyalty programs.