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Component: CRM
Component Name: Customer Relationship Management
Description: The business partner e.g. the Post Office that is responsible for the delivery of goods, in the case of cash on delivery. The cash-on-delivery partner receives the payment from the customer pays the actual vendor for the products or services
Key Concepts: Cash-on-delivery partner is a term used in SAP Customer Relationship Management (CRM) to refer to a partner who is responsible for collecting payment from customers upon delivery of goods or services. This partner is typically a third-party logistics provider or a courier service. How to use it: In SAP CRM, cash-on-delivery partners are used to facilitate the collection of payments from customers upon delivery of goods or services. The partner is responsible for collecting the payment and transferring it to the company. The company can then use the payment to settle any outstanding invoices or accounts receivable. Tips & Tricks: When selecting a cash-on-delivery partner, it is important to ensure that they are reliable and trustworthy. It is also important to ensure that they have the necessary infrastructure and resources in place to collect payments from customers in a timely manner. Related Information: Cash-on-delivery partners are often used in conjunction with other payment methods such as credit cards, PayPal, and bank transfers. It is important to ensure that all payment methods are integrated into the SAP CRM system in order to provide customers with a seamless experience when making payments.