What is business partner cockpit in SAP CRM - Customer Relationship Management?

SAP Term: business partner cockpit

• Component: CRM

• Component Name: Customer Relationship Management

• Description: A tool for helping sales managers and representatives to manage information about business partners. The business partner cockpit contains the following components: A fact sheet for general information, such as address details, credit information and a recent history of the latest orders that have been placed A list of favorite business partners Quick links to related transactions, such as creating business activities

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• Key Concepts: 
  The Business Partner Cockpit is a component of SAP Customer Relationship Management (CRM) that provides a comprehensive overview of all customer-related data. It allows users to quickly access and analyze customer information, such as contact details, sales history, and service requests. The cockpit also provides a platform for managing customer relationships, including creating and managing customer profiles, tracking customer interactions, and managing customer loyalty programs. 
  
  How to Use It: 
  The Business Partner Cockpit can be accessed through the SAP CRM system. Once logged in, users can view the dashboard which provides an overview of all customer-related data. From here, users can access the various features of the cockpit, such as creating and managing customer profiles, tracking customer interactions, and managing customer loyalty programs. 
  
  Tips & Tricks: 
  When using the Business Partner Cockpit, it is important to keep track of all customer-related data. This includes contact details, sales history, service requests, and any other relevant information. Additionally, it is important to regularly review and update customer profiles to ensure accuracy and relevance. 
  
  Related Information: 
  The Business Partner Cockpit is part of the SAP CRM system. Other components of SAP CRM include Sales Force Automation (SFA), Marketing Automation (MA), Service Management (SM), and Analytics & Reporting (AR). Additionally, the Business Partner Cockpit is integrated with other SAP systems such as ERP (Enterprise Resource Planning) and SRM (Supplier Relationship Management).