1. SAP Glossary
  2. Customer Relationship Management
  3. advanced activity design


What is advanced activity design in SAP CRM - Customer Relationship Management?


SAP Term: advanced activity design


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  • Key Concepts: 
    Advanced Activity Design is a feature of SAP CRM Customer Relationship Management that allows users to create and manage activities in a more efficient and organized way. It enables users to create activities with multiple steps, assign them to different users, and track their progress. It also allows users to set up automated reminders for activities, so that they can be completed on time.
    
    How to use it: 
    To use Advanced Activity Design, users must first create an activity template. This template will contain all the steps and tasks associated with the activity. Once the template is created, users can assign it to different users and track their progress. They can also set up automated reminders for activities, so that they can be completed on time.
    
    Tips & Tricks: 
    When creating an activity template, it is important to include all the necessary steps and tasks associated with the activity. This will ensure that all the tasks are completed on time and that nothing is missed. Additionally, it is important to assign activities to the right people, so that they can complete them in a timely manner.
    
    Related Information: 
    Advanced Activity Design is part of SAP CRM Customer Relationship Management. It is used to create and manage activities in a more efficient and organized way. Other features of SAP CRM include customer segmentation, lead management, campaign management, and analytics.
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